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TOPIC: R-antispam: legitimate users are being blocked

R-antispam: legitimate users are being blocked 22 Jan 2018 23:57 #3492

  • Sarah
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One of my staff members is unable to load my site in any browser! Can you help me figure out how to fix this? When I disable the extension, she is able to load the site. I think I am going to have to delete R-antispam from my joomla site.

I also had users from reputable companies like SalesForce blocked. I appreciate being able to block the Russian and Ukranian spammers, but I fear I have to give up R-antispam. Suggestions?

Thanks
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R-antispam: legitimate users are being blocked 16 Feb 2018 12:40 #3496

  • Ratmil
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Hi, Sarah.
Sorry for the late response. Did you check if you were blocking spammers by IP address.
If I don't provide the answers you are looking for, I may provide the questions you need to find the answers yourself.
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