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TOPIC: No emails & no link after successful PayPal paymen

No emails & no link after successful PayPal paymen 02 Oct 2015 12:37 #3192

  • Anna
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Thank you very much for your reply Ratmil.

We checked your possible reasons:
- You are testing locally (no we tested it from the live site)
- Your site is still being tested and has a protection to avoid visitors. (no protection used)
- You have ssl with an invalid certificate. (no ssl used on site)

The problem is still as follows (we are not using licenses) :
1. Everything works perfectly in simulator mode and the user gets the download link.
2. When we switch to live mode and buy a phoca resource for $1.20 the paypal payment is made successfully (paypal payment notification received on both sides), a) we still dont get redirected back to the site and b) when we click back to the site we still get this message "Your download link is not ready because payment was not done. Check your Paypal account or any other gateway you are using. Or contact site administrator".
3. For the 'Paypal account' field we are using the recipients paypal email address.

We have tried everything and really stuck. Please help.
We can send you the site login if you need to have a look.

Regards
Anna
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No emails & no link after successful PayPal paymen 02 Oct 2015 13:35 #3193

  • Ratmil
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Yes, I need to look.
DidnĀ“t you test with Paypal sandbox?
If I don't provide the answers you are looking for, I may provide the questions you need to find the answers yourself.
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No emails & no link after successful PayPal paymen 02 Oct 2015 14:01 #3194

  • Anna
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No we did not use sandbox, we made a real payment.

How can I send you the details privately?
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No emails & no link after successful PayPal paymen 02 Oct 2015 14:09 #3195

  • Ratmil
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I just wrote to your email.
If I don't provide the answers you are looking for, I may provide the questions you need to find the answers yourself.
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No emails & no link after successful PayPal paymen 27 Mar 2016 19:13 #3351

Dear Ratmil,

Thank you for the very good extension. I'm facing the very similar problem.
It is not working even in testmode for me. :( It goes to the paypal page, payment done, money deducted.
1. No redirect to site. It hangs on PP payment page.
2. No emails arriving.
3.If you click on Go to 'emailadress' than it redirects back to the Thank you page but license not obtained

Redirect menu item set inside options.
I'm using joomla 3.5.
No SSL, no

If you have any tip I'm looking forward.
Last Edit: 28 Mar 2016 17:29 by Daniel Bulyovcsity.
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No emails & no link after successful PayPal paymen 28 Mar 2016 18:58 #3353

  • Ratmil
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Do you have your site online? Can I see it?
If I don't provide the answers you are looking for, I may provide the questions you need to find the answers yourself.
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