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TOPIC: Email with download link not received

Email with download link not received 22 Dec 2015 13:37 #3274

  • Ratmil
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Hi.
I guess that you don't have problems with sending emails from your Joomla site.
If I don't provide the answers you are looking for, I may provide the questions you need to find the answers yourself.
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Email with download link not received 22 Dec 2015 13:46 #3275

  • Gerard
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Hi,

No problem. Other module sent email to users without problem. I also received admin email without problem.
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Email with download link not received 22 Dec 2015 13:48 #3276

  • Ratmil
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Please, setting option "ask email in payment form". Then set a different email address there.
If I don't provide the answers you are looking for, I may provide the questions you need to find the answers yourself.
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Email with download link not received 22 Dec 2015 14:11 #3277

  • Gerard
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I have added "ask email in payment form" and entered another email, I have receive nothing.

I have used "send email by lot" of Joomla to sent test email to a group of users, all email have been received.
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Email with download link not received 22 Dec 2015 16:07 #3278

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Admins should also receive a notification when a payment is made, if set up correctly. Are you receiving this notification? Can I see your site?
If I don't provide the answers you are looking for, I may provide the questions you need to find the answers yourself.
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Email with download link not received 22 Dec 2015 16:25 #3279

  • Gerard
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Hi,

After purchase I receive only mails from Paypal, no mail from payperdownload. I have performed lot of test, this issue is encountered only on payperdownload. my site is www.amandine-tv.com
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